How does Mobile CRM help me?
How can it benefit my organization?

CEO

How can I improve productivity?

Sales Executive

What's my sales velocity?

Sales Acct Manager

How am I tracking against quota?

Service Executive

What's my satisfaction rate?

Service Professional

How can I better track actuals?

IT Executive

How can I drive CRM adoption?

IT Professional

Do I need to learn new tools?

For a company with 50 sales reps, each with a $1M quota, improving their performance from Laggard to Average would add $27.5M to the top line, or $40.5M if they attained Best-in-Class status, more than tripling in revenue.”

from Sales Mobility: Quotas Untethered by Aberdeen Group



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CEO

Goals

  • Improve shareholder return
  • Identify new markets and capitalize on new business models
  • Improve competitive position

How CWR Mobility Can Help

  • Capitalize on the newest CRM and mobility technologies to enable your field organizations to be more customer-agile and put customers at the center of your business
  • Equip your field organizations with an essential new productivity tool that helps them be more effective and efficient

Next Steps

  • Find out what best-in-class companies do differently — download Sales Mobility: Quotas Untethered, a report by Aberdeen Group, a $399 value, for FREE
  • Read our FREE whitepaper Mobilizing Your CRM to learn more about the key issues to consider in selecting a Mobile CRM solution
  • Share these tools with your Sales, Service and IT organizations

For a company with 50 sales reps, each with a $1M quota, improving their performance from Laggard to Average would add $27.5M to the top line, or $40.5M if they attained Best-in-Class status, more than tripling in revenue.”

from Sales Mobility: Quotas Untethered by Aberdeen Group



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Sales Executive

Goals

  • Improve sales efficiency & effectiveness
  • Increase overall customer satisfaction & loyalty
  • Reduce cost of customer interaction

How CWR Mobility Can Help

  • Equip your field sales organization with an essential new productivity tool
  • Improve your organization’s quota attainment
  • Improve your organization’s  sales forecast accuracy
  • Increase the productivity of your sales representatives
  • Decrease your organization’s cycle time on responses to customer requests

Next Steps

For a company with 50 sales reps, each with a $1M quota, improving their performance from Laggard to Average would add $27.5M to the top line, or $40.5M if they attained Best-in-Class status, more than tripling in revenue.”

from Sales Mobility: Quotas Untethered by Aberdeen Group



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Sales Account Manager

Goals

  • Enhance quota attainment & sales forecast accuracy
  • Increase responsiveness to customer, regardless of location or time
  • Reduce administrative burden, increase customer-facing time

How CWR Mobility Can Help

  • Gain an essential new personal productivity tool
  • Be more productive on your terms - wherever, whenever.  Never be away from your customer
  • Works the way you want it to work – the familiar look & feel of Dynamics CRM as a native application on your mobile device
  • More customer-facing time, less time on administrative tasks
  • Complete key business processes while in the field
  • Eliminate the need to return to the office at end of day to enter updates into the CRM system
  • Make better use of downtime
  • Be armed with real-time information prior to and during a customer visit such as account details, maintenance contracts, support history, current outstanding support incidents, product information, pricing and offers
  • Take immediate action – initiate orders, schedule or escalate service calls for customers while you meet with them, and update your sales forecast

Next Steps

For a company with 50 sales reps, each with a $1M quota, improving their performance from Laggard to Average would add $27.5M to the top line, or $40.5M if they attained Best-in-Class status, more than tripling in revenue.”

from Sales Mobility: Quotas Untethered by Aberdeen Group



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Customer Service Executive

Goals

  • Increase customer satisfaction & loyalty
  • Reduce cost of customer interaction

How CWR Mobility Can Help

  • Equip your field service organization with an essential new productivity tool
  • Reduce response time to customer requests

Next Steps

For a company with 50 sales reps, each with a $1M quota, improving their performance from Laggard to Average would add $27.5M to the top line, or $40.5M if they attained Best-in-Class status, more than tripling in revenue.”

from Sales Mobility: Quotas Untethered by Aberdeen Group



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Customer Service Professional

Goals

  • Increase responsiveness to customer regardless of location or time
  • Reduce administrative burden, increase customer-facing time

How CWR Mobility Can Help

  • Gain an essential new personal productivity tool
  • Be more productive on your terms - wherever, whenever.  Never be away from your customer
  • Works the way you want it to work – the familiar look & feel of Dynamics CRM as a native application on your mobile device
  • More customer-facing time, less time on administrative tasks
  • Complete key business processes while in the field
  • Eliminate the need to return to the office at end of day to enter updates into the CRM system
  • Make better use of downtime
  • Be armed with real-time information prior to and during a customer visit such as account details, maintenance contracts, support history and current outstanding support incidents
  • Take immediate action on customer requests – initiate orders, schedule or escalate service calls for customers while you meet with them

Next Steps

For a company with 50 sales reps, each with a $1M quota, improving their performance from Laggard to Average would add $27.5M to the top line, or $40.5M if they attained Best-in-Class status, more than tripling in revenue.”

from Sales Mobility: Quotas Untethered by Aberdeen Group



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IT Executive

Goals

  • Support business agility with technology solutions
  • Control costs, deliver rapid ROI
  • Leverage existing IT investments and skills

How CWR Mobility Can Help

  • Have an effective CRM IT strategy for dealing with the explosion of smart mobile devices – using   the only Mobile CRM solution that fully meets the needs of end users, IT and management
  • Drive increased CRM user adoption by deploying support for mobile devices, especially during system rollout, by reducing the perceived “tax” of having to enter information at the end of the day and shifting user perception toward CRM as a productivity tool for sales and service reps rather than a management reporting tool
  • Drive increased CRM user adoption because your Mobile CRM solution works the way end users want it to work and its familiarity reduces training time needed
  • Support a broad array of devices with a single deployment without sacrificing a native user experience on each device
  • Gain confidence with a best-in-class enterprise mobile CRM infrastructure that is adaptive, secure, easily managed, rapidly deployed and cost-effective
  • Leverage your existing IT investment in Microsoft infrastructure, systems and skills through seamless integration

Next Steps

For a company with 50 sales reps, each with a $1M quota, improving their performance from Laggard to Average would add $27.5M to the top line, or $40.5M if they attained Best-in-Class status, more than tripling in revenue.”

from Sales Mobility: Quotas Untethered by Aberdeen Group



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IT Professional

Goals

  • Ensure rapid & successful deployment of cost-effective solution that supports range of existing and new devices
  • Adapt to changing business needs
  • Leverage existing IT investments and skills

How CWR Mobility Can Help

  • Have an effective CRM IT strategy for dealing with the explosion of smart mobile devices – using   the only Mobile CRM solution that fully meets the needs of end users, IT and management
  • Drive increased CRM user adoption by deploying support for mobile devices, especially during system rollout, by reducing the perceived “tax” of having to enter information at the end of the day and shifting user perception toward CRM as a productivity tool for sales and service reps rather than a management reporting tool
  • Drive increased CRM user adoption because your Mobile CRM solution works the way end users want it to work and its familiarity reduces training time needed
  • Support a broad array of devices with a single deployment without sacrificing a native user experience on each device
  • Gain confidence with a best-in-class enterprise mobile CRM infrastructure that is adaptive, secure, easily managed, rapidly deployed and cost-effective
  • Leverage your existing IT investment in Microsoft infrastructure, systems and skills through seamless integration

Next Steps